About AUROLA

What is AUROLA?

AUROLA is an activewear brand focused on creating comfortable, flattering, and versatile clothing for workouts and everyday movement.

Where can I buy authentic AUROLA products?

You can shop AUROLA products through our official website and authorized sales channels. We recommend checking the seller and website details before purchasing.

Products & Sizing

How do I choose the right size?

Please check the size guide on the product page before ordering. Because fit can vary between styles and fabrics, we also recommend reviewing the product description and customer feedback.

Are AUROLA leggings true to size?

Fit may vary depending on the collection, fabric, and preferred level of compression. Check the size guide and the fit notes on each product page for the best match.

Are AUROLA products suitable for high-intensity workouts?

Suitability depends on the individual style. Check the product description for details about support, compression, coverage, and recommended activities.

Are the colors shown online accurate?

We try to display product colors accurately, but colors can look slightly different depending on lighting, photography, and screen settings.

Product Care

How should I wash my AUROLA activewear?

Follow the care label attached to the garment. In general, wash activewear with similar colors on a gentle cycle and avoid harsh detergents, bleach, and high heat.

Can I put AUROLA activewear in the dryer?

Please follow the garment’s care label. Air drying is generally recommended to help preserve stretch, shape, and fabric performance.

Orders & Shipping

How can I track my order?

After your order ships, you’ll receive a shipping confirmation containing tracking information. Tracking may take some time to update after the carrier receives the package.

Can I change or cancel my order?

Contact our customer service team as soon as possible. We can’t guarantee changes or cancellations after an order has entered processing or shipped.

Where does AUROLA ship?

Please refer to our shipping policy for currently supported destinations.

How long does shipping take?

Processing and delivery times vary by destination. Please refer to our shipping policy for current estimates. Holidays, promotional periods, and carrier delays may affect delivery times.

Returns & Exchanges

What is AUROLA’s return policy?

Please refer to our return policy for the return window, item condition requirements, exclusions, and refund method.

Can I exchange an item for another size or color?

Please review our return policy or contact customer service to confirm the exchange options available for your order.

What should I do if my item is damaged or incorrect?

Contact customer service and provide your order number, a description of the issue, and clear photos of the item and packaging.

Contact

How can I contact AUROLA?

Please use the contact details or contact form provided on our official website. Response times may vary during weekends, holidays, and promotional periods.